Employee Engagement

Employee Engagement

When I joined VGH in 2007, the annual EE Forums were too overwhelming with the amount of recruitment, change, and the lack of visual holistic representation. A shared brand identity was missing. I started this project in my spare time, outside of work as way to grasp...
lean thinking

lean thinking

Lean is mindset of continuous improvement. A system that empowers people at all levels to removes waste and maximize what is of value to patient. The VCH Lean Transformation Team wanted a one page info model that would capture and communicate Lean thinking. Due to the...
performance excellence

performance excellence

Performance Excellence at VCH involves a cycle of activities that a leader and their direct report engage in regularly to establish performance expectations and behaviours that will shift the organizational culture towards excellence. This project is currently in...
conflict resolution

conflict resolution

One of our Analyst, Lori Benning, who teaches conflict resolution to managers, wanted an illustration of the stages of resolving conflict. The initial idea was to use it in her presentation workshop. But through a few short co-design processes we were able to do much...