by admin | Mar 1, 2015 | print
Performance Excellence at VCH involves a cycle of activities that a leader and their direct report engage in regularly to establish performance expectations and behaviours that will shift the organizational culture towards excellence. This project is currently in...
by admin | Feb 28, 2015 | e-learning
Client’s problem statement: The current tour that is provided by the Richmond Hospital Birth Centre is offered once a week on Thursdays from 2 – 3 pm. This tour is limited to 10 couples as space is limited. Having the tour during work hours in the week means...
by admin | Feb 3, 2015 | user experience
Problem: At VCH, when Moodle was implemented as a Learning Management System (LMS) in 2009, the interfaces for content was not very user friendly. Two years later, with the new Moodle version, our IT team figured out how to give us CSS access to customize the....
by admin | Jan 24, 2015 | print
One of our Analyst, Lori Benning, who teaches conflict resolution to managers, wanted an illustration of the stages of resolving conflict. The initial idea was to use it in her presentation workshop. But through a few short co-design processes we were able to do much...
